Here to help

Reliable Support

As standard all our customers benefit from our support during work hours. Between 9 am and 5 pm our friendly support team is on hand to help you.

You can place your support enquiry via our servicedesk.netguides.co.uk ticket system, or call us on 01983 282420.

In addition to this our systems are all hosted on very reliable UK based servers with redundancy built in to minimise downtime, and are fully backed up at least daily. Our systems and servers are monitored 24/7 and immediate response teams are on hand to respond to any issues that arise.

If your business requires 24/7 support we offer an emergency 'out of hours' support contract. Please ask if you are interested in this.

Quicklinks

Netguides Support Tickets
servicedesk.netguides.co.uk

GemaPark Admin
my.gemapark.co.uk

GemaActivity Admin
my.gemaactivity.co.uk

Webmail - online access to your Netguides email accounts
mail.netguides.co.uk

Netguides Editable Page and Calendar Services
www.net-guides.co.uk

Security

Whether you're based on the internet or in the High Street it is important to protect from malicious and accidental damage.

Cookie Law

Email Setup

What our customers think

I’d just like to say what a pleasure it is to do business with your company. Due to the nature of our business and the diversity of accommodation and prices I was worried that an online booking programme would be too complicated for me to understand, but having worked with the GemaPark system now for over two years I don’t know how I managed beforehand.

Angela Forrest - Owner - Blyton Ponds